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Privacy Policy

Privacy Policy

This privacy policy sets out how WINDFLAG ONLINE uses and protects any information that you give when you use this website. WINDFLAG ONLINE is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance to this privacy statement. WINDFLAG ONLINE may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes. 


WINDFLAG ONLINE is dedicated to keeping your details private, any information we collect in relation to you is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us. WINDFLAG ONLINE uses cookies to allow you to login to your account, maintain and purchase items in your shopping cart. Cookies sent to your computer from WINDFLAG ONLINE only last while you are browsing our website, we do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages. Thus providing you with a more friendly, interesting and enjoyable shopping experience. Whenever you use our website or any other website, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer, so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address” and is sent automatically each time you access any Internet site. From a computer’s IP address it is possible to determine the general geographic location of that computer, but otherwise is anonymous. We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order. 


Security Policy

When purchasing from WINDFLAG ONLINE your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology 128-bit SSL encryption is approximated to take at least one trillion years to break and is the industry standard. If you have any questions regarding our privacy policy, please contact our customer support. 


What we collect 

We may collect the following information: 

• name 

• contact information including email address 

• demographic information such as postcode, preferences, and interests 

• other information relevant to customer surveys and/or offers 


What we do with the information we gather 

We require this information to understand your needs and provide you with a better service for the following reasons: 

• Internal record keeping. 

• We may use the information to improve our products and services. 

• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 

• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail and use the information to customise the website according to your interests. 


Security

We are committed to ensuring that your information is secure, in order to prevent unauthorised access or disclosure. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 


How we use cookies 

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs likes and dislikes by gathering and remembering information about your preferences. 

We use traffic log cookies to identify which pages are being used, this helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, enabling cookies helps us provide you with a better website and user experience.

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We use cookies and other similar technologies to improve your browsing experience and the functionality of our site. Privacy Policy.